Whitehorse Customer Requests Online

Below is a list of Customer Service requests you can lodge online. Please select the required request type and click Next to continue.

What does your request relate to?

	Request types	What to use this request for
	Assets . . .	Request a final inspection following the completion of works covered by an Asset Protection Permit and the refund of any bond paid (where applicable)
	Bins . . .	Request a new or changed bin service, report a missed collection, report a missing, lost or stolen bin, or lodge a general bin related enquiry
	Leisure and Recreation . . .	Submit an enquiry, compliment or feedback about Council's Aqualinks recreational centres.
	Infringements . . .	Use this to appeal an infringement you have received, request a payment arrangement, or elect to have the matter heard at the Magistrates' Court
	Tree and Parks Maintenance . . .	Report a tree or park maintenance issue
	Rates Related Requests . . .	Register for Direct Debit for payment of your rates, Change of Name and Pensioner Rebate Cancellation.
	Submit a Customer Service Request . . .	More online Customer Service requests

Please select a Customer Service Request Type