Council’s waste contractor has until the end of business on the schedule collection day to empty your garbage or green organics bin. In a majority of cases bins are not missed but are collected later than usual.
Council’s contractor may sometimes experience issues which result in a short delay in emptying bins on a given day. They will ensure however that all streets are covered as scheduled.
Whilst Council is happy to receive requests about missed collections we would ask you to bear the above information in mind.
We recommend that you wait until the end of the scheduled collection day before reporting a missed collection. This will ensure that the contractor is not experiencing a delay and doesn’t collect your bin after you’ve submitted a request.